How much is shipping?
All orders are shipped USPS flat rate.
Pricing varies by tiers.
How long will it take my order to ship?
Due to the overwhelming support we have received over the past weeks as we get started, we are currently experiencing a delay in shipping orders to customers. We ask for your continued patience, and please allow 2-3 days for order to ship. Once your order ships please allow 3-5 days for delivery.
Can I get a refund or make an exchange?
No refunds, exchange only.
Is there a way to contact you directly?
You can email [email protected] with any questions regarding your order.
Can I order online even if I don’t live in the U.S.?
Yes… But we still only ship domestically.
Do my billing and shipping address have to match?
We require that your billing and shipping address match to prevent identity and credit card fraud.
My order was place successfully, but why I didn’t I receive an email confirmation?
During high traffic, there may be a delay in delivery of confirmation emails. If you have not received an email please refer to your junk folder. If you think you entered an incorrect email, please contact us including your order number and full name and we will resend your confirmation.
What time do you update your online shop?
3pm Eastern standard time.
When are particular items released?
Generally we do not have a set release date. Please subscribe to receive email alerts.
Do you restock your inventory?